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FAQ

FAQ2021-04-22T13:36:14-04:00
Who can I talk to for more info?2025-01-30T14:11:18-05:00

We’re here to help! Reach out to our team to discuss whether Derher is the right fit for you, or to address any questions or concerns you may have. Feel free to call us at (718) 305-6859 or email [email protected]—we’d love to hear from you.

What if my mail is unreliable?2025-01-30T14:08:32-05:00

Reach out to us and we’d be happy to see what alternative options we can offer.

What does a subscription include?2025-01-30T14:22:06-05:00

With your subscription, you’ll receive a monthly magazine, approximately 70 full color, beautiful, pages. Your monthly package also includes Derher for Kids Corner, our dedicated kids’ magazine. Plus, from time to time, we include special supplemental editions in honor of special occasions.

Is it possible to gift a Derher subscription to someone?2025-01-30T15:04:48-05:00

Absolutely! Head over to our gift subscription page for more details.

How much does a Derher subscription cost?2025-01-30T14:21:12-05:00

We offer three subscription options to suit your preferences: Monthly ($6.95/month), Annual ($78.40/ year), Biennial ($156.80/two years).

How can I update my address?2025-01-30T13:38:08-05:00

Change Address on One Subscription

To change the shipping address used for a single subscription, you needs to:

  1. Go to your My Account > My Subscription tab.
  2. Click the Change Address button (one of the subscription’s actions).
  3. Enter the new address details in the form.
  4. Click Save Address.

Change Address on all your Subscriptions

To change the shipping address used for all subscriptions, you needs to:

  1. Go to your My Account > Addresses tab.
  2. Click the EDIT button (near the main billing or shipping address NOT THE ADD ADDRESS BUTTON).
  3. Enter the new address details in the form.
  4. Check the checkbox making it apply to all of your subscriptions
  5. Click Save Address.
Change address on all subscriptions
Does the magazine come in different languages?2025-01-30T14:17:06-05:00

The Derher magazine is currently offered in English and Russian. For the Russian version, contact Chabad of Russia.

Do you ship outside of the USA?2025-01-30T14:17:56-05:00

Yes! We ship worldwide. Shipping costs will be calculated and displayed at checkout. Additionally, we offer special subsidized shipping packages for select countries. Click here to see if your country qualifies.

Can I just subscribe to the Derher for Kids Corner magazine?2025-01-30T14:18:45-05:00

At the moment, the Derher package includes both magazines, giving all members of the household a dedicated magazine packed with inspiration and engaging content to enjoy.

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